[#1291] Required fields still required when hidden

9 years 4 months ago #123545 by mtk
krileon wrote:

mtk wrote:

may I ask how have you graded this bug's severity?


Issue is of normal priority. We do have other more pressing issues to address before this. Rest assured the issue is to be addressed in due time. Please do not use 2 line display, image fieldtypes, or file fieldtypes, or fields with regex validation on registration and hidden. Other fields hidden and required should function appropriately. B)

Post edited by: krileon, at: 2010/02/03 20:30

in other words: don't use CB Subs yet... (?)
9 years 4 months ago #123546 by krileon
mtk wrote:

in other words: don't use CB Subs yet... (?)


No, of course that's not what I am saying. Simply put only a select few fields will not function when hidden AND required.

If not required will function perfectly fine. See previous post for small list of what field types won't function properly.


Kyle (Krileon)
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9 years 4 months ago #123547 by mtk
krileon wrote:

If not required will function perfectly fine. See previous post for small list of what field types won't function properly.

yes I saw that, but that's a basic CB function that cease to function, so in my case, paying for CB Subs to go backward doesn't really help...

I'm sorry, we are talking about a commercial extension with a very high price (min. 100E) in comparison to other commercial extensions (around 20$).
for that price I expect a lot more.
I hope you understand why I don't understand 'feature addition before a major bug fix'.
9 years 4 months ago #123552 by krileon
mtk wrote:

krileon wrote:

If not required will function perfectly fine. See previous post for small list of what field types won't function properly.

yes I saw that, but that's a basic CB function that cease to function, so in my case, paying for CB Subs to go backward doesn't really help...

I'm sorry, we are talking about a commercial extension with a very high price (min. 100E) in comparison to other commercial extensions (around 20$).
for that price I expect a lot more.
I hope you understand why I don't understand 'feature addition before a major bug fix'.


Sorry, you're still misunderstanding my posts and reading between the lines. Please do understand only SPECIFIC fieldTYPES are having this issue. The fields are: Image Fields, File Fields, and Fields with REGEX validation. The reason is they do NOT have Javascript validation, but rather refresh the page for additional code to fire for validation. In addition to this they must be REQUIRED in order for this issue to be present.

The feature addition is the first feature release we've provided as of yet; all previous releases have been bug releases. It was simply what was planned. I apologize if this has inconvenienced you, but I assure you the issue will of course be addressed.

We're doing our best to ensure all issues are being addressed accordingly in a timely fashion, but unfortunately the day is limited by the hours it contains. :laugh:

Please for the time being do not use required image/file field type fields or fields with regex expression AND are required when hiding fields via a plan. Simply setting them as non-required would result in the issue being resolved. I know the temporary workaround may not be acceptable in all use cases, but is the best approach for the time being.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
9 years 4 months ago #123558 by beat
Let me just chime in here shortly:

We do understand that this bug, even if affecting only specific field types, can be annoying or even blocking for your project.

It has been added to CBSubs as a "nice to have" feature, and its use has been quite more extensive than we thought initially.

So: we are planing to fix this bug with upcoming CBSubs 1.1.

To be clear: Features release does NOT mean "no bug fixes", just that bug fixes is not the sole purpose.

Beat - Community Builder Team Member

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9 years 4 months ago #123584 by softforge

So: we are planing to fix this bug with upcoming CBSubs 1.1.


This is great news but please remember the other very important aspect (that is blocking several of my projects) which is the JavaScript hiding/validation is not working correctly in IE6, IE7 and IE8 (60% of the market) to the extent that users cannot sign up!

In IE6 and IE7, all fields are hidden correctly but are always required (in the JavaScript alert) preventing people signing up

In IE8, the hidden fields never un-hide once hidden although they are correctly added/removed from the JavaScript validation but this can also prevent people from signing up.

I can give you access to several sites waiting to go live that have these problems. Please also address these JavaScript problems as well the server-side validation.

I gave a breakdown of all the validation problems a few posts back.

Many thanks and looking forward to CBSubs 1.1!

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