After up-date google-analytics dont work

10 years 1 month ago #112003 by vipzeus
Hello everybody

I up-date correctly the new version of cb_subs 1.0.3 used ftp up-load and i seen the missing of e-commerce datas.
There are 3 days who sign me zero but it's not truth.
can anybody confirm if there is a problem with this module?

thanks :)
10 years 1 month ago #112016 by krileon
It can take up to 24 hours for Google to register a purchase. The Google plugin was not changed in 1.0.3. Check that your plugins settings are still configured properly. We also need more information. See Help us help you in my signature.

Post edited by: krileon, at: 2009/09/23 19:50


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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10 years 1 month ago #112089 by vipzeus
After 72 hours of 1.0.3 up-date and many payment subscriptions google analytics don't sign nothing.
I check all parameters and everything is ok.
i use joomla 1.5.14 w php 5.0.
I dont understand why before update everything was workin perfect and after update not?:unsure:
10 years 1 month ago #112096 by krileon
Did you upgrade all integration plugins? Ensure google integration plugin is configured properly if you did uninstall/re-install upgrade method. As this method will cause you to lose your integration parameters.

If issue persists, please PM backend joomla access.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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