Subscriptions not showing in profile

10 years 9 months ago #112648 by marketingoc
Subscriptions not showing in profile was created by marketingoc
I am sure I am just missing something here and it is not a bug - however, I am stuck!

The issue is that a users subscriptions are not showing in the users profile. The subscriptions tab is published and the header "Subscriptions" appears, but the actually subscription plan does not appear.

What setting am I missing to display the sub in the users profile? or is there some other issue at work here?


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10 years 9 months ago #112659 by krileon
Replied by krileon on topic Re:Subscriptions not showing in profile
Please read through your documentation carefully, it explains exact setup instructions (including images). Also review Help us help you found within my signature.

Ensure you've created Plans within CBSubs and that they are published.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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