[#1316] subs upgrade option now to lower plan
14 years 6 months ago #114201
by cspgsl
[#1316] subs upgrade option now to lower plan was created by cspgsl
After upgrading to 1.0.3 mod_cbsubscriptions now shows the subscriber an upgrade option to a lower plan than they are subscribed to.
If the user clicks on the option it is not available for upgrade but, it should not be showing as an option in the first place.
Further issue is I now have the following phrase appearing onscreen in the module - see scree shot
Any suggestions appreciated, thanks
Post edited by: krileon, at: 2009/11/16 16:13
If the user clicks on the option it is not available for upgrade but, it should not be showing as an option in the first place.
Further issue is I now have the following phrase appearing onscreen in the module - see scree shot
Module<>CBSubs version
Any suggestions appreciated, thanks
Post edited by: krileon, at: 2009/11/16 16:13
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krileon
14 years 6 months ago #114269
by cspgsl
Replied by cspgsl on topic Re:subscription upgrade option now to lower plan
Thanks Kyle, I had upgraded everything but missed the obvious... 
I still have the problem where a lesser plan is showing as an upgrade option though - any further thoughts?
I still have the problem where a lesser plan is showing as an upgrade option though - any further thoughts?
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14 years 6 months ago #114279
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re:subscription upgrade option now to lower plan
cspgsl wrote:
Is this just an issue in the module or in the subscription plan it self? The ability to hide lesser plans is primarily for Parent/Child/Child type situations. If not using such a situation ensure both plans are set as Exclusive.
Thanks Kyle, I had upgraded everything but missed the obvious...
I still have the problem where a lesser plan is showing as an upgrade option though - any further thoughts?
Is this just an issue in the module or in the subscription plan it self? The ability to hide lesser plans is primarily for Parent/Child/Child type situations. If not using such a situation ensure both plans are set as Exclusive.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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