Upgrade plan not working on User group name...

11 years 2 months ago #115677 by crony
Hello,

I've got a plan, that add users to "author" group.
I've got a child plan, that users may subscribe (only visible to "author" group ) while they're gone.

So they won't be allow to publish articles.

The problem is while users are registering to that child plan, they stay on the same group previously setuped on registration...

Any clue ?

J! 2.5.6 - CB 1.8.1 - GroupJive 2.5.3

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11 years 2 months ago #115683 by krileon
User is subscribed to Plan A and upgrades to Plan B, but is still actively subscribed to Plan A. Is this scenario correct?

Normally your issue would not happen, BUT you Plan B is a Child plan of a Parent plan (Plan A). You can NOT subscribe to a child plan of a parent plan without being actively subscribed to the parent plan. In other words make both parent plans to avoid being actively subscribed to both.


Kyle (Krileon)
Community Builder Team Member
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