Upgrade plan not working on User group name...
- crony
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11 years 2 months ago #115677
by crony
J! 2.5.6 - CB 1.8.1 - GroupJive 2.5.3
Upgrade plan not working on User group name... was created by crony
Hello,
I've got a plan, that add users to "author" group.
I've got a child plan, that users may subscribe (only visible to "author" group ) while they're gone.
So they won't be allow to publish articles.
The problem is while users are registering to that child plan, they stay on the same group previously setuped on registration...
Any clue ?
I've got a plan, that add users to "author" group.
I've got a child plan, that users may subscribe (only visible to "author" group ) while they're gone.
So they won't be allow to publish articles.
The problem is while users are registering to that child plan, they stay on the same group previously setuped on registration...
Any clue ?
J! 2.5.6 - CB 1.8.1 - GroupJive 2.5.3
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krileon
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11 years 2 months ago #115683
by krileon
Kyle (Krileon)
Community Builder Team Member
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Replied by krileon on topic Re:Upgrade plan not working on User group name...
User is subscribed to Plan A and upgrades to Plan B, but is still actively subscribed to Plan A. Is this scenario correct?
Normally your issue would not happen, BUT you Plan B is a Child plan of a Parent plan (Plan A). You can NOT subscribe to a child plan of a parent plan without being actively subscribed to the parent plan. In other words make both parent plans to avoid being actively subscribed to both.
Normally your issue would not happen, BUT you Plan B is a Child plan of a Parent plan (Plan A). You can NOT subscribe to a child plan of a parent plan without being actively subscribed to the parent plan. In other words make both parent plans to avoid being actively subscribed to both.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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