undefined function comprofilerMail

11 years 2 months ago #116291 by tto
Hello,

After setting up the email in Cbsubs, I am receiving the fallowing error (some times):

Fatal error: Call to undefined function comprofilerMail() in /home/site/public_html/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/plugin/cbsubsemail/cbsubs.email.php on line 0

It happens when a user, after selecting the plan, and then clicking a link in the site. Also it happens when a user plan is expired and he clicks a link in the site. Also no email is sent when this error show.

An empty page will show with the above error in it.

Any advice ?

Thanks,

Regards,

Tariq

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11 years 2 months ago #116433 by krileon
Replied by krileon on topic Re:undefined function comprofilerMail
This is a core function of CB, please ensure you're using CB 1.2.1 with your CBSubs 1.0.3 installation.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 2 months ago #116451 by tto
Replied by tto on topic Re:undefined function comprofilerMail
Hello krileon,

krileon wrote:

This is a core function of CB, please ensure you're using CB 1.2.1 with your CBSubs 1.0.3 installation.


Re-checked, I am using CB 1.2.1 & Joomla 1.5.14

I have also noticed that CBSubs is not sending all notification messages on renew, expired etc.

I don't know what can be wrong :(

Thanks,

Regards,

Tariq

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11 years 2 months ago #116461 by krileon
Replied by krileon on topic Re:undefined function comprofilerMail
Is this strictly affecting the email integration plugin or is no emails sending from CBSubs at all (such as emails in the presentation tab)? Have you reviewed server error log for potential errors? When adding emails did you ensure to provide a subject and/or body to the email as well as valid email address for the TO field (can also use substitution for the users email address).[email] substitution for the users email address).


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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