Screwed by my host
Is there any way round this or do I have to move to another host if so apart from your own who do you recommnend need for at .dk domain.
If I can´t move i will have to ask for a refund.
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nant
My host after I have subscribed to CB subs (for 3 years)has stated that they do not support ionCube.
Is there any way round this or do I have to move to another host if so apart from your own who do you recommnend need for at .dk domain.
If I can´t move i will have to ask for a refund.
Well, ioncube has been clearly stated as a prerequisite for CBSubs here:
www.joomlapolis.com/content/blogcategory/62/78/
Have you tried to install the free ioncube decoder as described on the ioncube website? If your hoster permits you to have your own php.ini file then you should be able to do this.
You can of course ask for a refund if within the 30-day purchase period, but keep in mind that there are many good 3PD extensions that need ioncube, so if you stick with your host, you might just run into similar issues in the near future.
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Nick (nant)
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Even though you have a 30 day money back guarantee I think you should state more obviously that Ioncube is a prerequisite instead of having to read through the whole forum after having read all though the features and the manual. But i am just a humble newbee.
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...think you should state more obviously that Ioncube is a prerequisite...
...It is a commercial, ioncube-protected, php 5 plugin subject to its commercial license.
As seen in the description of CBSubs on your Subscriptions tab of your profile; specially ioncube-protected.
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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I took a big breath and moved to a new host and am now in process of installing plugins it looks good so I don´t think a refund will be necessary.
Even though you have a 30 day money back guarantee I think you should state more obviously that Ioncube is a prerequisite instead of having to read through the whole forum after having read all though the features and the manual. But i am just a humble newbee.
Glad your all set.
Will take your comments into consideration and make it even more obvious.
Wishing you great success with CBSubs!
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Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
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