We recently found an issue with our integration of CB Subs 1.0.3 and the integration with Authorize.net and ARBs.
On our site we have a plan configured to have a Initial validity duration of 2 months and then from there on out the regular validity duration is 1 month.
However, when we users select that plan and the subscription is submitted to authorize.net they are charged for the first payment at the time of order and then 1 month later they are charged again for their first subscription. Based on the functionality of the initial validity duration shouldn't their first subscription be 2 months after their first plan payment?
I have attached a screenshot showing the pricing information for this plan. I would appreciate and help in sorting out this issue. Thanks.
Post edited by: as179mike, at: 2010/04/06 22:21
Post edited by: krileon, at: 2010/04/07 16:24