Error with login and link

13 years 11 months ago #131726 by snorri
Error with login and link was created by snorri
I've read all the posts I found on internet about this error and I found nothing useful...

I can't log by Twitter and Facebook's account and the same problem with the link... (If I must create the same post in the Twitter section, tell me and I'll do it)

I've read the manuals, check the config and I don't understant...

Login:
With Twitter: he asks me to enter an username...
With Facebook: a popup window from Facebook website is open, ask me if I want to link, I click on yes and it loops...

Link:
Both: "Facebook/Twitter ID no present"

What's wrong ?

Url: www.the-horns.eu/cms

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13 years 11 months ago #131731 by krileon
Replied by krileon on topic Re:Error with login and link
Review your instructions within the documentations again, configuration instructions in great detail are provided. We can not configure it for you as requires explicit access to your Facebook and/or Twitter account. Please also perform basic debug procedures found within Help Us Help You of my signature. Enabling debug mode and maximum error reporting will generally reveal what the issue is. You will also want to review your browsers error log to ensure no JS error is preventing the Facebook API from functioning.


Kyle (Krileon)
Community Builder Team Member
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13 years 11 months ago #131739 by snorri
Replied by snorri on topic Re:Error with login and link
1. Is CB login module published and joomlas unpublished?

Yes

2. Is CB registration independent of joomlas?

Yes

3. Is your webhost using the latest PHP5?

5.2.12

4. Is CB and Joomla up to date?

CB: 1.2.2
Joomla: 1.5.17 (try with 1.5.15: same problems)

5. Is your CB default template enabled in plugin management?

Yes

6. Does using default joomla template resolve your issue?

No

7. Have you disabled CB plugins 1 by 1 until resolved work?

Yes

8. Have you disabled Joomla modules 1 by 1 until resolved work?

Yes

9. Have you disabled Joomla plugins 1 by 1 until resolved work?

Yes

10. Have you ran all CB tools? (should be all green)

Yes

11. Does a fresh Joomla and CB install work? (in subfolder without replacing current site)

Already try (deleted now but I can reinstall it in few days...)

12. Is your webhost PHP memory limit set high enough? (memory_limit)

Yes

13. Is your webhost PHP timeout limit set high enough? (max_execution_time)

Yes

14. Have you checked permissions from joomla backend? (should be all green)

Yes

15. Have you unziped and repacked com_comprofiler.zip before installing?

1st try: no
2nd try: yes

16. Have you disabled and purged Joomla cache?

Yes

17. Have you disabled and purged Browser cache?

Yes

18. Have you disabled and purged host cache?

Yes

19. Have you disabled sef?

Yes

None of that help? Create a new post with this information:

1. Exact PHP version.

5.2.12

2. Exact CB version.

1.2.2

3. Exact Joomla version.

1.5.17

4. Detailed description of problem. (screenshots? link?)

Login:
With Twitter: he asks me to enter an username...
With Facebook: a popup window from Facebook website is open, ask me if I want to link, I click on yes and it loops...

Link:
Both: "Facebook/Twitter ID no present"


5. Any error messages reported with Joomla debug mode on and error reporting set to maximum?

No.. I can reenable it if you want to check

6. Any error messages reported with your hosts error log?

No

7. Any ACL modification components? (JACL, etc..)

No

8. Any SEF components?

No

9. Move or encrypt configuration.php?

No
10. Upgrade from CB version ?? or fresh install?

Fresh install

11. Migrated from Joomla version ?? or fresh install?

Fresh install

12. What browser is issue present in?

Mozilla Firefox 3.6.3 and IE 8.0.7600.16385

Post edited by: snorri, at: 2010/04/29 21:44

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13 years 11 months ago #131800 by snorri
Replied by snorri on topic Re:Error with login and link
Since yesterday evening after the review of all the things you've asked for the troubleshooting, it's no more possible to log on my website (front and back end).

The error message is:

* JAuthentication::__construct: Could not load authentication libraries.
* Username and password do not match or you do not have an account yet.


I'm very angry !

I suppose that the cause is the unpublishing of joomla login module... who was not publish on a menu and so unused...

I think I will try to fix the problem by myself. I have more problems after your procedure than before !

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13 years 11 months ago #131804 by snorri
Replied by snorri on topic Re:Error with login and link
After some manipulations in the DB to have access to the back-end, I've found the problem of the components.

It was caused by JoomInvite. Disabling the component was not enough, uninstallation was the solution.

But I need the component JoomInvite or another one who do the same thing !

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13 years 11 months ago #131805 by snorri
Replied by snorri on topic Re:Error with login and link
The link now is working... But I have 2 buttons for Facebook now when I'm logged.. Unlink and Link...

:angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry: :angry:

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