Fatal error on site facebook

12 years 10 months ago #162838 by adalim
Replied by adalim on topic Re: Fatal error on site facebook
Why I bought does not work. In this case, you must not want a refund.

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12 years 10 months ago #163156 by adalim
Replied by adalim on topic Re: Fatal error on site facebook
Please return the fee.

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12 years 10 months ago - 12 years 10 months ago #163459 by krileon
Replied by krileon on topic Re: Fatal error on site facebook
Based off the screenshots you've two CB plugins or a Joomla system plugin that is loading Facebook API. Please PM backend login credentials and will take a look.

All our tests including numerous users are having no issues with FBC. When an isolated issue on your specific site occurs it typically is not due to the plugin, but a conflict which WILL happen if multiple APIs are loaded.

Please understand you purchased an individual plugin, which does NOT include support. If you are new to such plugins then it's recommend to purchase them with an Advanced subscription so you're more likely to receive timely support.

Additionally incubator project CB Connect offers Facebook login capability without the conflicts as it does not need Facebooks PHP library. This usage is not possible in FBC, which will result in conflicts with other extensions using Facebook API. I've made a note to extend no conflict even further to go as far as renaming classes for next release.


Kyle (Krileon)
Community Builder Team Member
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