Embarassing Update Questions

7 years 10 months ago #282850 by bins
Embarassing Update Questions was created by bins
Hi all,

I have a 2.0.12 install and want to update to 2.0.14 - how do I do this?

I have tried using the Joomla installer to install/update thepkg zip but get the following error:
There was an error uploading this file to the server.
Unable to find install package

Installing via the web delivers:
Unable to open archive
Unable to find install package

Trying the CB plugin installer (which is probably wrong) gives:
Upload Error
Failed to move uploaded file to /home/xxxxxxxxx/public_html/tmp/ directory.
Failed to save Install CB Plugin because: Installation error

BTW, clicking 'Get Community Builder CB Plugins' goes to a 404 -
www.joomlapolis.com/cb-solutions?pk_campaign=in-cb&pk_kwd=get-plugin-button

Do I just FTP/overwrite the existing files?

I have searched the document, forums and internet for guidance, without luck. Can't see a reference to updating in the Primer Guide.

Am I missing something?

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7 years 9 months ago #282908 by bins
Replied by bins on topic Embarassing Update Questions
I am a developer member and running an upgrade in groupjive and cbsubs allowed the update, with errors!

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7 years 9 months ago #282956 by nant
Replied by nant on topic Embarassing Update Questions

bins wrote: I am a developer member and running an upgrade in groupjive and cbsubs allowed the update, with errors!

Yes you are - but you posted on the community supported forums.

Please start a new thread on the Developer support forums so the paid support team can see it.

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7 years 9 months ago #282979 by bins
Replied by bins on topic Embarassing Update Questions
Nick,

the reason I posted here is I thought it would be of help to all CB users - it is strange that I cannot find update instructions, however simple, anywhere!

My solution was 'developer' related' but everyone needs to update at some point!

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7 years 9 months ago #283031 by nant
Replied by nant on topic Embarassing Update Questions

bins wrote: Nick,

the reason I posted here is I thought it would be of help to all CB users - it is strange that I cannot find update instructions, however simple, anywhere!

My solution was 'developer' related' but everyone needs to update at some point!


That is the nice thing about our paid support forums - our responses there can be seen by everyone.

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7 years 9 months ago #283043 by bins
Replied by bins on topic Embarassing Update Questions
I never realised that!
The following user(s) said Thank You: nant

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