Failed to uninstall self. Please uninstall manually.

7 years 6 months ago #285786 by rootseire
Hi,

I recently tried to upgrade from version 1.9.1 to 2.0.15 and get a message that says "Installing Component Was Successful". However, the version still shows as 1.9.1, while underneath I get the message "Failed to uninstall self. Please uninstall manually." below this message on the left hand side it says "success" and on the right it says "Failed - 001_pkg_communitybuilder_2.0.15+build.2016.09.13.23.15.55.9b368327b.zip"

Is there something I am missing or some other way to achieve the upgrade?

Thank you.

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7 years 6 months ago #285787 by krileon
CB 1.x to CB 2.x is a migration. Please search as there's plenty of information regarding such a migration and the problems that can happening during it.

The package installer generated isn't tested in a migration setting. Unzip it and within extensions/packages/ folder you'll find 001_pkg_communitybuilder_2.0.15+build.2016.09.13.23.15.55.9b368327b.zip which you can install directly.


Kyle (Krileon)
Community Builder Team Member
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7 years 6 months ago #285788 by rootseire
Ok thanks, i'll give that a go.

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7 years 6 months ago #285925 by acroma11
Hi. I have a site on Joomla version 2.5.11

I try to install 001_pkg_communitybuilder_2.0.15+build.2016.09.13.23.15.55.9b368327b.zip but i see the error message : component installed correctly , right below is indicated "Failed to uninstall self. Please uninstall manually."

I don't see the plugin or estension and not work.

Error log:
001_pkg_communitybuilder_2.0.15+build.2016.09.13.23.15.55.9b368327b.zip is being installed.
001_pkg_communitybuilder_2.0.15+build.2016.09.13.23.15.55.9b368327b.zip failed to install!
Installer is uninstalling.
Installer failed to uninstall!

Can we help me?
Many thanks

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