internal server error
- boluak
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6 years 6 months ago #298080
by boluak
internal server error was created by boluak
when i click on user management from back end, i am taken to a page with error "internal server error"
this also happens on clicking any link to user management, list management and new list
I have re installed CB but no change
I uninstalled, and re-installed no difference
I uninstalled, deleted all CB tables in database and re-installed also no difference.
Please, anyone have an idea what the problem may be?
this also happens on clicking any link to user management, list management and new list
I have re installed CB but no change
I uninstalled, and re-installed no difference
I uninstalled, deleted all CB tables in database and re-installed also no difference.
Please, anyone have an idea what the problem may be?
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krileon
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6 years 6 months ago #298096
by krileon
Kyle (Krileon)
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Replied by krileon on topic internal server error
Enable debug mode and maximum error reporting in Joomla global configuration then retry to expose any errors. If nothing check server error log.
Kyle (Krileon)
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- boluak
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6 years 6 months ago #298100
by boluak
Replied by boluak on topic internal server error
Thanks for your reply,
I Omitted to mention that I also enabled debug mode in Joomla no errors were shown except the "500 Internal server error"
I have now enabled maximum error reporting, also no errors were shown except the "500 Internal server error"
I checked the server logs, no errors in php
but in main server log i have this error
"Fri Oct 13 08:43:45 2017] [error] [client 41.58.99.185] Premature end of script headers: index.php, referer: http://xxxxxx/administrator/index.php?option=com_comprofiler&view=showLists&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlciZ2aWV3PWVkaXRQbHVnaW4%3D"
thanks
I Omitted to mention that I also enabled debug mode in Joomla no errors were shown except the "500 Internal server error"
I have now enabled maximum error reporting, also no errors were shown except the "500 Internal server error"
I checked the server logs, no errors in php
but in main server log i have this error
"Fri Oct 13 08:43:45 2017] [error] [client 41.58.99.185] Premature end of script headers: index.php, referer: http://xxxxxx/administrator/index.php?option=com_comprofiler&view=showLists&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlciZ2aWV3PWVkaXRQbHVnaW4%3D"
thanks
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- boluak
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6 years 6 months ago #298101
by boluak
Replied by boluak on topic internal server error
I should mention that it is possible to view the memberlist from front end
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- krileon
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6 years 6 months ago #298104
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic internal server error
With Joomla debug mode and maximum error reporting enabled you should see the server error. It's important both settings are set. If nothing is output the error should be in your server error logs. Your error is a server error. So PHP or SQL is erroring.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- boluak
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6 years 6 months ago - 6 years 6 months ago #298142
by boluak
Replied by boluak on topic internal server error
As you mentioned, both Joomla debug mode and maximum error reporting are enabled.
I checked PHP logs but there were no errors
but in main server log i have only this error:-
"Fri Oct 13 08:43:45 2017] [error] [client 41.58.99.xxxx] Premature end of script headers: index.php, referer: http://xxxxxx/administrator/index.php?option=com_comprofiler&view=showLists&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlciZ2aWV3PWVkaXRQbHVnaW4%3D"
I checked PHP logs but there were no errors
but in main server log i have only this error:-
"Fri Oct 13 08:43:45 2017] [error] [client 41.58.99.xxxx] Premature end of script headers: index.php, referer: http://xxxxxx/administrator/index.php?option=com_comprofiler&view=showLists&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlciZ2aWV3PWVkaXRQbHVnaW4%3D"
Last edit: 6 years 6 months ago by boluak.
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