Front end login has stopped working

6 years 5 months ago #298447 by pugwash94
Front end login has stopped working was created by pugwash94
People are unable to login to the front end. It was working!
They get a white page with "You are not authorised to view this page"
Note, I also have Membership Pro installed.
Oddly I can access the site using others credentials from my PC.
I have spent days on this so far - can anyone help?

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6 years 5 months ago #298450 by krileon
Replied by krileon on topic Front end login has stopped working
Sounds like you turned login off. Within CB > Configuration > General ensure "Login Method" is configured correctly. Re-save configuration if it is to be sure the configuration has saved.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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6 years 5 months ago #298453 by pugwash94
Replied by pugwash94 on topic Front end login has stopped working
Login Method is set to Username (I changed it to Email then changed it back)
Under CMS "Users Allow user registration" is set to "Off"
I have just tried to Register another dummy user and I get "You are not authorised to view this page" on pressing the Submit Button

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6 years 5 months ago #298472 by krileon
Replied by krileon on topic Front end login has stopped working
For registration you've Joomlas turned off. You need to ensure CBs is turned on within CB > Configuration > Registration by setting "Allow User Registration" to 'Yes, Independent of CMS "allow registration"'. Check that CB Core within CB > Plugin Management is published and public access. Next in Extensions > Plugins ensure "Authentication - Joomla" is published and public. Alternative is you're forcing HTTPS for login, but are trying to login from HTTP. Edit your CB login module within Extensions > Modules and under "Login and Logout Options" set "Encrypt Login Form" to "No".


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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