Blank screen on CB configuration page

8 years 10 months ago - 8 years 10 months ago #265152 by tikroute
Blank screen on CB configuration page was created by tikroute
I installed a joomla 3.4.1 and CB 2.0.9 but when I click on configuration menu I get a white blank screen .
Here is the server error log:
[Sat May 30 11:44:10.718956 2015] [:error] [pid 24000] [client x.x.x.x:15670] Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 223877121 bytes) in /home2/domain/domains/domain.tld/public_html/libraries/CBLib/GuzzleHttp/Adapter/Curl/MultiAdapter.php on line 158, referer: http://domain.tld/administrator/index.php
[Sat May 30 11:44:41.979119 2015] [:error] [pid 22469] [client x.x.x.x:18263] , referer: http://domain.tld/administrator/index.php?option=com_comprofiler
[Sat May 30 11:44:41.979242 2015] [:error] [pid 22469] [client x.x.x.x:18263] Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 223877121 bytes) in /home2/domain/domains/domain.tld/public_html/libraries/CBLib/GuzzleHttp/Adapter/Curl/MultiAdapter.php on line 158, referer: http://domain.tld/administrator/index.php?option=com_comprofiler
I increased php memory from 128M to 256M and even 1024M but no success.
I installed same joomla and CB on a local server and its configuration page loads without any problem.
I contacted host provider and they had no idea.
Can anyone help me?

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8 years 10 months ago #265234 by tikroute
Replied by tikroute on topic Blank screen on CB configuration page
After more than 3 days , no response!!!
Does it really mean active support or community?

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8 years 10 months ago #265239 by nant
Replied by nant on topic Blank screen on CB configuration page

tikroute wrote: After more than 3 days , no response!!!
Does it really mean active support or community?


Sorry = I was personally away for 4 days.

Obviously something is eating up PHP memory.

Since as you state things are working better on local site it means maybe your remote environment is needing more memory than your local site.

COuld be the difference in PHP versions.

Sorry not much more I can suggest.

(feel free to help other users - this is the only way for active community to materialize)

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8 years 10 months ago #265465 by FGSimonis
Replied by FGSimonis on topic Blank screen on CB configuration page
I found a solution for the problem. Maybe this will help others too.

After updating to
PHP-Version: PHP 5.5
the error was gone.

Frank

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8 years 10 months ago #265687 by Josiabut
Replied by Josiabut on topic Blank screen on CB configuration page
FGSimonis,how to solve the problem?

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