Krileon,

I must be the dumbest user ever. Thank you! I thought I was purchasing tech support for community builder.

I will follow that link as you suggested!

Did I mention that the manual update you advised worked great!

Tom

Krileon,

Thanks again for the help you provided a few weeks ago. Now I am having a similar problem. I was able to load 2.1.4+build.2018.03.08.19.14.41.a261fdeba manually, as I advised in my last post. Now I have 2.1.4+build.2018.03.19.18.24.36.eaec2182a available.

This time, however, I cannot load it at all. I tried downloading it and installing it manually. "Using Upload Package File" it does upload to the site tmp directory, but I am getting an error immediately after uploading the file. I even tried to run the update from url using my temp directory - with the same result.

I just can't get this update to load. The error is:
0 Database error - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 3

I sure could use some help on this one.

Tommy

Krileon,

Thank you for the quick reply. I appreciate the assistance! I did as you suggested yet I received the same error, again. All other aspects of the site are functioning perfectly - so this is really perplexing.

This time, first and before I did anything, I deleted the previously uploaded CB file and install folder that were in my tmp folder. The only thing in the TMP folder is an index file.Then, I ran the Joomla database tools to see if any fixes need to be applied. No errors!

After that, I ran of all the CB database fix tools to see if there were any issues that can be fixed. Everything was Green!

Feeling really confident, I downloaded the latest CB from your downloads page then installed it through Joomla. I dragged the zip file into the install box and uploaded the file. I immediately got the same error.

I checked the TMP folder and the most current upload is there along with a fresh install directory. We know it is uploading to the site. Just something is keeping it from installing. My host and the IT guys, as usual, are telling me I am on my own for this one.

I would appreciate it greatly if you have any idea, at all, for what I should try next!

My forehead is getting flattened from knocking it against my desk.

Tommy