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SyntaxError: Unexpected token W in JSON at position 1

5 years 10 months ago #305022 by colmasrl
SyntaxError: Unexpected token W in JSON at position 1 was created by colmasrl
Hello,
when I send the mass mail, the following error appears.
Can you help me?
Thank you
Attachments:

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5 years 10 months ago #305037 by krileon
Replied by krileon on topic SyntaxError: Unexpected token W in JSON at position 1
Try sending a simple email with Subject of Test and Body of Test to your own account (select your users checkbox before clicking Mass Mailer). If it's still doing it then something is modifying the POST data or the Joomla HTML buffer breaking the json string; likely 3rd party extension installed (possibly NoNumbers as that notice isn't coming from CB).

Kyle (Krileon)
Community Builder Team Member
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5 years 10 months ago #305040 by colmasrl
Replied by colmasrl on topic SyntaxError: Unexpected token W in JSON at position 1
If I send the mass mail to a single user the error results.
But the email arrives, already by the second user no

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5 years 10 months ago #305050 by krileon
Replied by krileon on topic SyntaxError: Unexpected token W in JSON at position 1
Even with a simple Subject and Body of "Test"? If that's the case then it's is as explained above that something is breaking the JSON. Try disabling 3rd party installed extensions 1 by 1 until issue goes away.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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5 years 10 months ago #305051 by colmasrl
Replied by colmasrl on topic SyntaxError: Unexpected token W in JSON at position 1
third-party extensions related to community builder?

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5 years 10 months ago #305052 by krileon
Replied by krileon on topic SyntaxError: Unexpected token W in JSON at position 1
No, any 3rd party installed extensions as something is modifying POST data or the Joomla buffer.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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