Members Online Module Stopped Working
- Ross Hawkey
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5 years 10 months ago #305527
by Ross Hawkey
Members Online Module Stopped Working was created by Ross Hawkey
Hi,
Our Site: raceconnect.com , has been using CB for sometime. A few weeks ago, the 'Members Online Module' stopped showing the members who were online.
It appears on the site (when logged in) as it always did:
e.g.
MEMBERS ONLINE
Click on Username to view user profile
But underneath this, there is no information. On the /administrator page, I can see who's online, and we aslo tested the Joomla 'core who's online' on the front end, and that worked fine.
We tried re-installing the module, but the issue isn't resolved.
Any ideas on where to look to resolve this would be most welcome.
Our Site: raceconnect.com , has been using CB for sometime. A few weeks ago, the 'Members Online Module' stopped showing the members who were online.
It appears on the site (when logged in) as it always did:
e.g.
MEMBERS ONLINE
Click on Username to view user profile
But underneath this, there is no information. On the /administrator page, I can see who's online, and we aslo tested the Joomla 'core who's online' on the front end, and that worked fine.
We tried re-installing the module, but the issue isn't resolved.
Any ideas on where to look to resolve this would be most welcome.
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krileon
Team Member- OFFLINE
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5 years 10 months ago #305528
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Members Online Module Stopped Working
See the below topic with same issue.
www.joomlapolis.com/forum/255-developer-members-support/239274-administrator-user-online-in-joomla-but-not-in-cb?start=12
Seams to be something messing with Joomlas sessions and either not setting client_id or resetting it back to null, which it should not be. client_id has always been 1 or 0. I've yet to be able to confirm this issue across 3 installs so suspect it's something installed doing it.
www.joomlapolis.com/forum/255-developer-members-support/239274-administrator-user-online-in-joomla-but-not-in-cb?start=12
Seams to be something messing with Joomlas sessions and either not setting client_id or resetting it back to null, which it should not be. client_id has always been 1 or 0. I've yet to be able to confirm this issue across 3 installs so suspect it's something installed doing it.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: Ross Hawkey
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