Date problem in the frontend form

4 years 1 month ago #316998 by Phenix
Date problem in the frontend form was created by Phenix
Hello, in the registration form of my site I have set a field for the birthday date. everything worked well so far but now something to change: impossible to add the date in Frontend. a single field and the calendar does not open while in the backend everything is working properly.
I try to change and just put the drop down menu but still the same problem.
Is there a solution ?

thank you so much

René

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4 years 1 month ago #317017 by krileon
Replied by krileon on topic Date problem in the frontend form
If it's not working in frontend you likely have a fatal JS error present on frontend causing the JS of the date field to fail. Switch to default Joomla protostar template, clear Joomla cache if enabled, and retry to see if issue goes away.


Kyle (Krileon)
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4 years 1 month ago #317054 by Phenix
Replied by Phenix on topic Date problem in the frontend form
Hello Krileon,
Thanks for your advice,
I did everything you told me but nothing changes.
Here is the screenshot and the birthday (Date de naissance) ate field is not correct.
Regards

René

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4 years 1 month ago #317076 by krileon
Replied by krileon on topic Date problem in the frontend form
What do you have "Calendar Type" set to within CB > Configuration > General? Did you accidentally turn off CBs jQuery within CB > Configuration > Integrations?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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4 years 1 month ago #317078 by Phenix
Replied by Phenix on topic Date problem in the frontend form
Hello
"Calendar Type" set to within CB > Configuration > General : Drop-down list without popup calendar
jQuery within CB > Configuration > Integrations : ON

Regards
René

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4 years 1 month ago #317100 by krileon
Replied by krileon on topic Date problem in the frontend form
Are you using any optimizer extensions like JCH Optimizer? If so try disabling them and purging cache then seeing if issue persists. Something is breaking the JS entirely since the date field is stuck as an input.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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