How to "re-invite" users?
- Ake2017
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3 years 2 weeks ago #324311
by Ake2017
How to "re-invite" users? was created by Ake2017
Hi,
Some of my registered users have been passive for a long time (too long, I think).
I believe that I can safely assume that they have forgotten their user name and their PW.
(But I have their e-mail address)
So, I would like to "re-invite" them with an email message of this type...
"Dear <FirstName> <LastName>,
You are hereby invited to discover the new features on the <site.com>
Please login and start by a) changing your PW and b) verify your profile data.
Your username is: <username>
and
Your password is: <password>"
Ideally the PW change should be a required step to log in -
and ideally the PW I send should expire within a day (or a week, or so).
Any thoughts are welcome...
Some of my registered users have been passive for a long time (too long, I think).
I believe that I can safely assume that they have forgotten their user name and their PW.
(But I have their e-mail address)
So, I would like to "re-invite" them with an email message of this type...
"Dear <FirstName> <LastName>,
You are hereby invited to discover the new features on the <site.com>
Please login and start by a) changing your PW and b) verify your profile data.
Your username is: <username>
and
Your password is: <password>"
Ideally the PW change should be a required step to log in -
and ideally the PW I send should expire within a day (or a week, or so).
Any thoughts are welcome...
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krileon
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3 years 1 week ago #324328
by krileon
Kyle (Krileon)
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Replied by krileon on topic How to "re-invite" users?
You can probably just use the built in mass mailer feature for that in CB > User Management.
Impossible, password is encrypted. You will not be able to tell them what their password is.Your password is: <password>"
You can probably use Joomlas user manager for this as there's a batch tool there to force a password reset on next login.Ideally the PW change should be a required step to log in -
and ideally the PW I send should expire within a day (or a week, or so).
Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- Ake2017
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3 years 1 week ago #324334
by Ake2017
Replied by Ake2017 on topic How to "re-invite" users?
But I can set a new PW on the users profile?
Which is then known by me as admin,
and can be used when mailing them?
Which is then known by me as admin,
and can be used when mailing them?
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- krileon
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3 years 1 week ago #324337
by krileon
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic How to "re-invite" users?
Use the reset feature built into Joomla or let them use forgot login to reset their password if they don't know it. I guess if you want to manually edit them, set a new password, and email them the new password you're free to do so.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- Ake2017
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3 years 1 week ago #324340
by Ake2017
Replied by Ake2017 on topic How to "re-invite" users?
Thanks Krileon,
A related question - are the mass emails logged somehow, if so where and how,
A related question - are the mass emails logged somehow, if so where and how,
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- krileon
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3 years 1 week ago #324341
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic How to "re-invite" users?
We do not have email logging of any kind except for CBSubs Mailer since it uses an email queue.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: Ake2017
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