Hi,

I tried to insert a new user in Joomla using CB 1.3.1.
Ok, it was working.
Then I tried to modify it. But when I show the 'Contact Info' of the user, the fields are blanks.
I thought that CB wasn't able to retrieve the user's information from the db. But I found out that when I add a new user the information I inserted are not stored in the jos_comprofiler table.
In other words, a new row for that user is added in the table, but the fields are all blanks or setted to a NULL value.

Can anyone help me?

Sorry if this is a stupid question, but: Are you using the CB user manager to add the user or the Joomla user manager? If you used the Joomla user manager, go to your backend Components -> Community Builder -> Tools -> Synchronize users

Hi,

I'm using the CB user manager, but previously I used the Joomla user manager.
I had already syncronized CB when I installed it.
Now I try to add a user with CB User Manager, but I have the problem said in the first post.

Thank you for your reply.
The blank fields are: Email, Username, Password and Verify Password.
In the db these fields aren't inserted during the creation of a new user (as said in the first post).

I'm going to try to update to cb 1.4 and I'm checking if the problem persist.

I installed cb 1.4, synchronized the users, checked the cb database: all ok.
I checked a user profile and this have the same problem as before. I removed it and insert a new user: the problem persist.