Admin not receiving registration emails
- cmendez
- OFFLINE
-
New Member
- Posts: 10
- Thanks: 0
- Karma: 0
6 years 5 months ago #298279
by cmendez
Admin not receiving registration emails was created by cmendez
Hi. For some reason admin is not receiving registration emails. I checked
this topic
and do all the things and everything is ok.
I don't what else could be not working.
Thanks for your help!
I don't what else could be not working.
Thanks for your help!
Please Log in to join the conversation.
krileon
Team Member- ONLINE
- Posts: 68466
- Thanks: 9068
- Karma: 1434
6 years 5 months ago #298295
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Admin not receiving registration emails
Ensure emails from CB are working in general. Navigate to CB > User Management and select your users checkbox then click Mass Mailer to attempt to email your self from CB. If that's working then edit your user within CB > User Management and ensure your user is set to receive notifications then within CB > Configuration > Moderation ensure moderator emails are enabled and that the moderator view access level selected includes your users usergroup.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- cmendez
- OFFLINE
-
New Member
- Posts: 10
- Thanks: 0
- Karma: 0
6 years 5 months ago #298413
by cmendez
Replied by cmendez on topic Admin not receiving registration emails
Hi, everything is ok as per your instructions but I still don't receive registration emails.
There have to be something else.
Thanks for your help.
There have to be something else.
Thanks for your help.
Please Log in to join the conversation.
- krileon
- Team Member
- ONLINE
- Posts: 68466
- Thanks: 9068
- Karma: 1434
6 years 5 months ago #298431
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Admin not receiving registration emails
Sending a mass mailer to your account worked from CB > User Management?
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- cmendez
- OFFLINE
-
New Member
- Posts: 10
- Thanks: 0
- Karma: 0
6 years 5 months ago #298502
by cmendez
Replied by cmendez on topic Admin not receiving registration emails
Hi. That works ok (mass mailer email). But still registration emails are not sent or don't arrive in my email account.
Please Log in to join the conversation.
- krileon
- Team Member
- ONLINE
- Posts: 68466
- Thanks: 9068
- Karma: 1434
6 years 5 months ago #298524
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Admin not receiving registration emails
I don't know what to tell you. You've configured something incorrectly or they're going to spam. Review my above instructions carefully in the below post and triple check it's configured correctly. Your user needs to be considered a moderator and be set to receive moderator notifications. If your usergroup is not within the view access level you selected for moderators you won't receive moderator notifications.
www.joomlapolis.com/forum/146-general/237612-admin-not-receiving-registration-emails#298295
www.joomlapolis.com/forum/146-general/237612-admin-not-receiving-registration-emails#298295
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
Moderators: beat, nant, krileon
Time to create page: 0.221 seconds
-
You are here:
- Home
- Forums
- Community Discussions
- Community Builder
- General
- Admin not receiving registration emails