[SOLVED] Confirmation emails stopped working - Pls Help

7 years 4 months ago - 7 years 4 months ago #288512 by Dismas
Community Builder 2.0.15
Joomla! 3.6.4 Stable [ Noether ] 21-October-2016 16:33 GMT
CB Subscriptions 4.1.0

Everything has been working fine but now discovered that emails are not being sent at registration for 3 days.
I am able to use the test email in configuration and mass email in com_user but nothing else is working.

CB registration is set for non-html sending password to user...with no confirmation or admin approval needed.

I have checked the database for changes...and looks good.

Please, any help would be appreciated. Loosing it!

Able to send smtp email from from Joomla Configuration
Able to send sendmail mass email from Joomla User mass email
Able to send phpmail mass email from Joomla User mass email
Using CB User manager cannot send mass email successfully message says it was sent but never receive it.
When registering new user, other components send email successfully.
Reloaded CB and CBSubs...no change

Tried Joomla mass mail...works and CB mass mail...says it sent messages now...but after 30min...nothing

Pointed database to older backed up version...same problem.

Could this be a hosting problem? How so? when other components send email ok?
Host sees nothing wrong...

Today is Dec 4...still have problems
Is it possible that cb is considering email as spam? altho this looks like spam prevention..right?
[01-Dec-2016 20:06:33 UTC] PHP Warning: Division by zero in /home/xxxxxx/public_html/somefolder/administrator/components/com_comprofiler/view/view.users.php on line 251
From view.users.php
cbGetRegAntiSpamInputTag( $regAntiSpamValues );

$maximumBatches = ( count( $rows ) / $emailsPerBatch );

if ( $maximumBatches < 1 ) {
$maximumBatches = 1;
}

$progressPerBatch = round( 100 / $maximumBatches );
$delayInMilliseconds = ( $emailPause ? 0 : ( $emailPause * 1000 ) );

No resolution and its Dec 6

I read and tried www.joomlapolis.com/forum/153-professional-member-support/195327-solved-cb-e-mails-not-sent-via-gmail-smtp-server
as my problem is the same.
Tried debug and comparing it to another site where everything works.
Found no errors in either site except the problem site on Godaddy does not send emails.

Thought I would try going around Godaddy email servers...but I think that is impossible.

Both sites have 2.0.15 running but the problem site has 2.0.15+build.2016.12.02.00.46.33.ef62bd55e
In looking at the files, there seems to be a big difference in the sizes.

Can I go back to an earlier version of CB?

Please Log in to join the conversation.

7 years 4 months ago #288734 by Dismas
Ok...did a test that put my current configuration on a different host.
It worked fine.
So, the problem was with some new rules Godaddy.com had recently installed making email spoofing harder.
The found that the emails from community builder were getting tagged and rejected.
Reason...you wont believe.

The site name was being used in their algorithm in the subject of the email.
I took out the capitals of the the site name...and all is back to normal.
Dont use "test" in the subject either.

Wish i could send them a bill.

Thanks
The following user(s) said Thank You: krileon

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.363 seconds

Facebook Twitter LinkedIn