[SOLVED] SMTP connect() failed.
- WiWo
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7 years 2 weeks ago - 7 years 1 week ago #292995
by WiWo
[SOLVED] SMTP connect() failed. was created by WiWo
Using Joomla 3.6.5 and CB 2.1.2
When a user asks for a password reset, he get's a message "SMTP connect() failed." and no email is send.
This worked fine before and I have no clue why it doesn't anymore.
Sending a "test" email from Global Confoguration > Server still works and when I change SMTP into PHP Mail, password reset is OK too.
What is wrong?
Willy
When a user asks for a password reset, he get's a message "SMTP connect() failed." and no email is send.
This worked fine before and I have no clue why it doesn't anymore.
Sending a "test" email from Global Confoguration > Server still works and when I change SMTP into PHP Mail, password reset is OK too.
What is wrong?
Willy
Last edit: 7 years 1 week ago by krileon. Reason: Added [SOLVED] tag to subject
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- WiWo
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7 years 1 week ago #293029
by WiWo
Replied by WiWo on topic SMTP connect() failed.
Problem is solved. This was due to a DNS problem.
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- SylvainV
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6 years 11 months ago #294142
by SylvainV
Replied by SylvainV on topic SMTP connect() failed.
Hi, I have the same issue.
Where can I find the information used by SMTP connect() function, since in my joomla installation, hostname for SMTP server is localhost
Thanks
Sylvain
Where can I find the information used by SMTP connect() function, since in my joomla installation, hostname for SMTP server is localhost
Thanks
Sylvain
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krileon
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6 years 11 months ago #294152
by krileon
Kyle (Krileon)
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Replied by krileon on topic SMTP connect() failed.
Enable debug mode and maximum error reporting then check server error log or mailer error log after a failed attempt if the displayed error isn't clear enough. If unsure contact your host to see if they can help you. They should be able to just give you the values you need to set in Joomla.
Kyle (Krileon)
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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- SylvainV
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6 years 11 months ago - 6 years 11 months ago #294168
by SylvainV
Replied by SylvainV on topic SMTP connect() failed.
Ok I will try this, thanks, but what I don't undertand is why sending a "test" email from Global Configuration or through contact form is working and why CB fail to send mail (it was working woth previous version of CB but I but known exactly when its started to fail).
Is it something change on send mail function in CB?
Edit : I found the problem, my SMTP configuration did not use the SSL / TLS configuration, this seems to be mandatory in 2.1.2
Warning: stream_socket_enable_crypto(): Peer certificate CN=`<my host name>' did not match expected CN=`localhost' in /home/admin/badminton/joomla/libraries/CBLib/CBPHPMailer/CBSMTP.php on line 373
Hope it could help someone. Thanks for the tips
Is it something change on send mail function in CB?
Edit : I found the problem, my SMTP configuration did not use the SSL / TLS configuration, this seems to be mandatory in 2.1.2
Warning: stream_socket_enable_crypto(): Peer certificate CN=`<my host name>' did not match expected CN=`localhost' in /home/admin/badminton/joomla/libraries/CBLib/CBPHPMailer/CBSMTP.php on line 373
Hope it could help someone. Thanks for the tips
Last edit: 6 years 11 months ago by SylvainV. Reason: Find reason why
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- nant
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6 years 11 months ago #294202
by nant
Glad you sloved your issue.
The fact is that Joomla does a fall-back and thus you think that SMTP is work when in fact it is not.
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Replied by nant on topic SMTP connect() failed.
SylvainV wrote: Ok I will try this, thanks, but what I don't undertand is why sending a "test" email from Global Configuration or through contact form is working and why CB fail to send mail (it was working woth previous version of CB but I but known exactly when its started to fail).
Glad you sloved your issue.
The fact is that Joomla does a fall-back and thus you think that SMTP is work when in fact it is not.
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Nick (nant)
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