Can not send an email from a list of Community Builder

5 years 5 months ago #308556 by JBNCRAV
Hello everyone,

I have a list of registered users on Community Builder.
Each person in the list can send an email by clicking on "send a message" from a person in the list, as long as he or she registers. If he did not register it does not work.
I would like anyone who is registered or not, whoever is not part of the list can send an email by clicking on "send a message" of a person from the list.
I do not know if I was clear?
Thank you in advance for your thoughts.
JBNCRAV

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5 years 5 months ago #308585 by krileon
Enabling public emailing in CB > Configuration.


Kyle (Krileon)
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The following user(s) said Thank You: nant

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5 years 5 months ago #308615 by JBNCRAV
Thanks a lot for your reply.
The congiguration is Ok see the attachement. But I can not send an email from the list.
Attachments:

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5 years 5 months ago #308628 by krileon
You'll need to clarify how it's not working then as public email form appears working fine in my tests. Ensure your Joomla menu item to CBs profile page is public and published as it maybe Joomla just blocking access to the menu item.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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5 years 5 months ago #308633 by JBNCRAV
I made sure that the Joomla menu item on the CBs profile page is public and published.
I put you the address of the site and you can test by clicking on "CPBB members" menu, at the top right and try to send an email to a person in the list. A big thank you for taking care of this pb.
The site is "cpbb.fr"
JBNCRAV

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5 years 5 months ago #308634 by krileon
Switch to default Joomla protostar template and see if issue persists. If it does enable debug mode and maximum error reporting in Joomla global configuration then retry to see if any errors output.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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