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  9. [#2195] acymailing plugin

[#2195] acymailing plugin

13 years 3 months ago #150180 by krileon
Replied by krileon on topic Re:acymailing plugin
Reviewed your installation and it's working perfectly fine. Please notice within Acymailing under Lists for the Free Trial list click the number under the column Subscribers. You'll see demouser1 is subscribed which I created to test subscription to the free trial subscription. User was properly added as necessary. Am not seeing an issue.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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13 years 3 months ago #150257 by ksnieder
Replied by ksnieder on topic Re:acymailing plugin
I am so confused. I see that you created a test user and that the acymailing plugin was triggered but I created a test user yesterday and another one today, and neither of them were added to the Birthin' with Love list like your test user was. Is there a time delay from when the user subscribes to when the plugin is triggered? Why would it work sometimes and not others? You can see the two test users in the CBSubs Subscriptions, and you can see them as new users in acymailing but they are not added to the list...

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13 years 3 months ago #150326 by krileon
Replied by krileon on topic Re:acymailing plugin
How are you adding users to a subscription? Import, Backend, Frontend? Please provide more details. I don't know why it is not working for you, but I've confirmed it works perfectly fine locally and on your own installation.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

13 years 3 months ago #150387 by ksnieder
Replied by ksnieder on topic Re:acymailing plugin
If I add the user through admin backend, they are added to the appropriate list. However, if I register as a new user from the frontend, I am to the list not added. And, I've had two others try to subscribe from the frontend and they are subscribed in CBsubs, they appear as a user in acymailing, but they are not added to the appropriate list.

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13 years 3 months ago #150495 by krileon
Replied by krileon on topic Re:acymailing plugin
Please ensure the plan and the plugin are public accessible and not Registered. We use AcyMailing API to add users to the list. The only explanation is the API is not working appropriately or the plugin is not functioning at all from frontend, which is not likely. What payment method are you using from frontend? If Offline then they will not add to the list until you pay their basket.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

13 years 3 months ago #150502 by ksnieder
Replied by ksnieder on topic Re:acymailing plugin
Both are public (plugin and plan). I'm using paypal for the processor...

Kari

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  1. Forums
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  7. Potential Bug (1.1.2)
  9. [#2195] acymailing plugin
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