[SOLVED] Upgraded but now get 403 if Edit CB Subs Plugins

timsimon
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13 years 2 months ago - 13 years 1 month ago #151583 by timsimon

[SOLVED] Upgraded but now get 403 if Edit CB Subs Plugins was created by timsimon

Hi guys,

I am running Joomla 1.5.22. I upgraded CB 1.3.0 -> 1.3.1 and then CBSubs from 1.0.3 -> 1.1.2. Now when I click "Close", "Apply" or "Save" when in Admin back end > Plugin Manager > Edit Plugin for the following plugins:-

cbsubs.cbfield
cbsubs.content
cbsubs.url
rounded

I get this error:

403 Forbidden
You don't have permission to access /administrator/index.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request

Interestingly I do not get this for the main cb subs plugin or the following plugins:-

cbsubs.fieldstabsprotect
cbsubs.planimage
cbpaidsubscriptions_english

I have checked permissions and everything is as it should be.
I also tried uninstalling and re-installing the plugins, to no avail.

Some help needed here please.

Regards

Tim

Last edit: 13 years 1 month ago by krileon.

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krileon
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13 years 2 months ago #151731 by krileon

Replied by krileon on topic Re: Upgraded but now get 403 if Edit CB Subs Plugins

Please edit your plans and ensure you did not protect Community Builder extension under Integrations > Extensions (only displays with cbsubs content installed). Please also ensure under By URL Part that you've not protected any elements of CB or CBSubs backend. Please run all CB tools to ensure users are synchronized and check within User Management that your user is a super administrator.

Kyle (Krileon)
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timsimon
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13 years 2 months ago #152257 by timsimon

Replied by timsimon on topic Re: Upgraded but now get 403 if Edit CB Subs Plugins

Hi krileon
Thanks for your response.
I have checked and done all the things that you suggest. And again.
But the problem is not solved.

I notice in the CB Plugin Manager that the CB Subs plugins that work ok are all listed under "Type" as just "user".

The 4 plugins that cause the 403 are listed, for example, as "user/plug_cbpaidsubscriptions/plugin"

Could this be an issue?
Regards
Tim

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krileon
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13 years 2 months ago #152757 by krileon

Replied by krileon on topic Re: Upgraded but now get 403 if Edit CB Subs Plugins

Could this be an issue?

No, they're of the appropriate type and location. Please PM backend login credentials and will investigate your issue further. Am unsure of the cause at this point. You do not need to Save, Apply, Cancel any of those plugins however as that is not where you configure them.

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krileon
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13 years 2 months ago #153144 by krileon

Replied by krileon on topic Re: Upgraded but now get 403 if Edit CB Subs Plugins

cbsubs.fieldstabsprotect
cbsubs.planimage
cbpaidsubscriptions_english

These are stored in components/com_comprofiler/plugin/user/.

cbsubs.cbfield
cbsubs.content
cbsubs.url

These are stored in components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/plugin/. The template is in components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/templates/.

Please check that you do not have something internal blocking these locations. Such as maybe mod_security triggering on the files there. You'll absolutely have to review server error logs. Without them it will be impossible to find the direct cause as debug mode is not reporting anything nor is error_log showing anything in relation to the time of the error or the files.

I've checked all permissions and they all seam correct to a typical installation.

Changing the targeted filed to a higher permission results in 500 error, this will need to be restored via FTP (administrator/index.php to 644).

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timsimon
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13 years 2 months ago #153157 by timsimon

Replied by timsimon on topic Re: Upgraded but now get 403 if Edit CB Subs Plugins

Hi
OK I restored that file permissions.

I confirm that, as far as I am aware, I have nothing internal blocking those locations. As I said before, it all worked perfectly before I applied the upgrade.

After attempting to save one such plugin just now the server error log shows:-

Fri Feb 04 15:06:23 2011] [error] [client **.*.***.***] File does not exist: /home/********/public_html/404.shtml
[Fri Feb 04 15:06:23 2011] [error] [client **.*.***.***] File does not exist: /home/********/public_html/favicon.ico
[Fri Feb 04 15:06:23 2011] [error] [client **.*.***.***] File does not exist: /home/********/public_html/403.shtml, referer: http://www.**************.co.uk/administrator/index.php?option=com_comprofiler&task=editPlugin&cid=503
[Fri Feb 04 15:02:51 2011] [error] [client **.*.***.***] File does not exist: /home/********/public_html/404.shtml, referer: http://www.**************.co.uk/

Does that help?
Regards Tim

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[SOLVED] Upgraded but now get 403 if Edit CB Subs Plugins

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