I was contacted by a client who hired someone else to upgrade the site to the latest Joomla version. It seems that the person who upgraded the site did not perform a full backup of the site/database before rolling out the upgrade.
Once the upgrade was completed CBSubs stopped working. I have been contacted as an emergency to fix the issue but I am unsure how to proceed to get the function back.
The site is currently running on legacy because of another component. I still need to investigate what component needs legacy on.
The errors seem to be related to permissions. I get 500 errors when trying to click on the CBSubs menu link. As well as a link to the CB userlist.
CB is upgraded to 1.4 and CBSubs to 1.1.2. Joomla updated to 1.5.22.
So far I have tried reuploading CBSubs and running the tools which returns:
All CB plugin "Default language (English)" Database is up to date.
All CB plugin "agoraplus" Database is up to date.
All CB plugin "CBSubs CB Field" Database is up to date.
All CB plugin "CB Paid Subscriptions English" Database is up to date.
All CB plugin "Default" Database is up to date.
All CB plugin "WinClassic" Database is up to date.
All CB plugin "CBSubs EventList" Database is up to date.
CB plugin "CB Profile Notifier": no database or no database description.
All CB plugin "CB Core" Database is up to date.
All CB plugin "CBSubs GoogleAnalytics" Database is up to date.
All CB plugin "WebFX" Database is up to date.
All CB plugin "CBSubs Email" Database is up to date.
All CB plugin "OSX" Database is up to date.
All CB plugin "CB Menu" Database is up to date.
All CB plugin "CBSubs DocMAN" Database is up to date.
All CB plugin "Luna" Database is up to date.
All CB plugin "CB Connections" Database is up to date.
All CB plugin "Dark" Database is up to date.
All CB plugin "CBSubs Content" Database is up to date.
All CB plugin "Content Author" Database is up to date.
All CB plugin "Forum integration" Database is up to date.
All CB plugin "Mamblog Blog" Database is up to date.
All CB plugin "YaNC Newsletters" Database is up to date.
All CB plugin "Private Message System" Database is up to date.
CB plugin "CB G2Bridge Plugin": no database or no database description.
CB plugin "Business Listings": no database or no database description.
CB plugin "DT Register Records": no database or no database description.
CB plugin "My Events Posted": no database or no database description.
CB plugin "Acajoom CB Plugin": no database or no database description.
All CB plugin "CBSubs Fields Tabs Protect" Database is up to date.
All CB plugin "CB Paid Subscriptions" Database is up to date.
Any help with this problem is appreciated.
Thank you,
Flavia Silveira