I've been struggling with PayPal and CBSubs for a few versions now. Occasionally, I'll get a notification from PayPal that I've received a payment, and then the respective member will complain that the site is not honoring their subscription. I have to go in and manually subscribe them.

After poking around, I've noticed that the payment shows up in the basket in CBSubs as "offline payment." But the PayPal notice has all of the information it would have if the user paid simply through the PayPal gateway. Where can I follow up?

I only have PayPal and Offline as options. And I'm not even sure where to approve "offline payments."

But I can't understand why CBSubs thinks that it is an offline payment, but PayPal receives all of their transaction info from CBSubs. Thoughts?

Thanks,

Scott

Sorry; updated my versions in the sig.

An interesting side note: PayPal notification says:

Receipt No: 1654-6264-XXXX-XXXX
Please keep this number for future reference, as your customer doesn't have a PayPal Transaction ID for this payment.
Invoice ID:N1177372881XXXXXX

Weird. I updated my sig, but it didn't show in the thread. My versions are:

Joomla 1.5.14
CB 1.4
CBSubs 1.1.2
Virtuemart 1.1.3

krileon wrote: Sounds as if the user used Offline payment method then paid you directly through PayPal. This will not work in regards of CBSubs picking up the IPN and acting on it. They need to explicitly select PayPal as the payment method or you'll have to approve the Offline payment manually by navigating to Baskets in CBSubs and paying the users basket once funds are received.

Kyle,

Thanks for the reply. Does this also make sense if the PayPal email I receive says:

XXXXX <snip> Member for XXXXXX XXXXXX
Item #: S719-XXX-2

When the item number and description are clearly passed from Joomla somewhere. Right?

Thanks for your help,

Scott