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- [#4802] Version 2.0.1 Response after selecting a user in a list: "This profile does not exist or is no longer available"
[#4802] Version 2.0.1 Response after selecting a user in a list: "This profile does not exist or is no longer available"
- Wouter47
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9 years 6 months ago - 9 years 6 months ago #251332
by Wouter47
[#4802] Version 2.0.1 Response after selecting a user in a list: "This profile does not exist or is no longer available" was created by Wouter47
I updated a perfect running CB installation from 1.9 to 2.0.1. All users are shown in the backend.
After logging into the front end as a regular registered user I can get a nice looking userlist.
I can go to my personal profile, but when I click on an other user in the list I get "This profile does not exist or is no longer available" (it shows only when this user is a super user).
After logging into the front end as a regular registered user I can get a nice looking userlist.
I can go to my personal profile, but when I click on an other user in the list I get "This profile does not exist or is no longer available" (it shows only when this user is a super user).
Last edit: 9 years 6 months ago by krileon.
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- Wouter47
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9 years 6 months ago #251338
by Wouter47
Replied by Wouter47 on topic Version 2.0.1 Response after selecting a user in a list: "This profile does not exist or is no longer available"
I found the bug. The "username" in our situation is a number and for some reason this is not longer allowd.
In our club all users are registered by the register number of the Dutch Tennis assosiation.
When I change the "username" in the database to alpha characters I can open the profile.
I do not understand why this is changed and please make it work again.
In our club all users are registered by the register number of the Dutch Tennis assosiation.
When I change the "username" in the database to alpha characters I can open the profile.
I do not understand why this is changed and please make it work again.
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krileon
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9 years 6 months ago #251355
by krileon
Kyle (Krileon)
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Replied by krileon on topic Version 2.0.1 Response after selecting a user in a list: "This profile does not exist or is no longer available"
A number as a username should work fine. Do you have SEF disabled or enabled? If SEF is enabled please try disabling it and see if your issue resolves as it could be a bug in our router.
Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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- Wouter47
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9 years 6 months ago #251359
by Wouter47
Replied by Wouter47 on topic Version 2.0.1 Response after selecting a user in a list: "This profile does not exist or is no longer available"
Thanks for your quick response. I found something alike (with a hyphen in de username) in the archive round 2012.
I disabled SEF in Joomla 3.3.6 and now it works again.
I still do not understand why I have to do this. What is the relation?
I disabled SEF in Joomla 3.3.6 and now it works again.
I still do not understand why I have to do this. What is the relation?
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- krileon
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9 years 6 months ago #251367
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Version 2.0.1 Response after selecting a user in a list: "This profile does not exist or is no longer available"
Does your number based username have a hyphen or does number based usernames and string based with a hyphen both have the same issue? It sounds like a bug in our router file if this is the case.
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- Wouter47
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9 years 6 months ago #251464
by Wouter47
Replied by Wouter47 on topic Version 2.0.1 Response after selecting a user in a list: "This profile does not exist or is no longer available"
No the usernames are all 8 digit numbers.
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- [#4802] Version 2.0.1 Response after selecting a user in a list: "This profile does not exist or is no longer available"
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