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CB Connect not working with Facebook for new users

7 years 5 days ago #293323 by spooner
CB Connect not working with Facebook for new users was created by spooner
We have installed the newest version of CB (2.1.2+build.2017.04.14.15.08.41.3bf553c4c) and CB Connect (7.0.0+build.2017.04.14.01.24.07.c5571ce6f).
But login by clicking on "Login with Facebook" will not work normally for new users. Only users that have joined with earlier version of CB Connect can login.
Here you can see whats wrong:
1. Login by clicking on "Login with Facebook"
2. Facebook Permission Screen reqeuest permissions for: Public Profile and E-Mail
3. User clicked on allow
4. Your Facebook sign up is incomplete. Please complete the following: E-Mail

So no E-Mail, Avatar or anything else is saved by CB Connect.
Attached you can find some screenshots.
Attachments:

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7 years 5 days ago #293332 by krileon
Replied by krileon on topic CB Connect not working with Facebook for new users
Works perfectly fine in my tests. What version is your application? You should see "API Version" on the Dashboard page when editing your application on Facebook. You may need to enable some migrations under Settings > Advanced for your Facebook application as CB Connect uses v2.8 API now.

Kyle (Krileon)
Community Builder Team Member
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7 years 5 days ago #293345 by spooner
Replied by spooner on topic CB Connect not working with Facebook for new users
On the Dashboard page when editing the application on Facebook v2.3 is shown.


But i can´t find any possibility to migrate. Attached see screenshots and shown options.

This browser does not support PDFs. Please download the PDF to view it: Download PDF



Whats wrong?
Attachments:

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7 years 5 days ago #293347 by krileon
Replied by krileon on topic CB Connect not working with Facebook for new users
Click Settings then Advanced and scroll to the bottom to Migrations. What migration settings are available there?

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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7 years 5 days ago #293354 by spooner
Replied by spooner on topic CB Connect not working with Facebook for new users
You can find the answer in the already attached PDF:
www.joomlapolis.com/media/kunena/attachments/1890/settings-advanced_2017-04-19.pdf

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7 years 4 days ago #293370 by krileon
Replied by krileon on topic CB Connect not working with Facebook for new users
Please PM backend super administrator login credentials and will take a look. I'm unable to confirm your issue in a number of tests and I don't see anything wrong with your Facebook application settings. Most likely you've an issue on your site breaking the API call or breaking the user objects created by CB Connect.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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