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  7. [SOLVED] Request to Join GJ Group unresponsive

[SOLVED] Request to Join GJ Group unresponsive

6 years 8 months ago - 6 years 8 months ago #296334 by endoc
[SOLVED] Request to Join GJ Group unresponsive was created by endoc
Hello,

I am trying to configure GJ groups to allow a user to join a group in the usual fashion as described for "approval" in the documentation.

When a user clicks on the "Join" button of the group banner, there is no message generated that a request is pending. The group moderators are never notified, neither is the user requesting to join. Instead the user is forwarded to the page of another GJ group (frontend) without any other actions or messages.

Any thoughts on a solution?

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6 years 8 months ago #296357 by krileon
Replied by krileon on topic Request to Join GJ Group unresponsive
Sounds like a routing problem. Ensure you've a Joomla menu item to GJs all groups or all categories page. More than likely the Itemid of that specific group is being used resulting in the join button going to the wrong group. Disable SEO then retry and see if it works to confirm that's what's happening.

Kyle (Krileon)
Community Builder Team Member
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6 years 8 months ago #296380 by endoc
Replied by endoc on topic Request to Join GJ Group unresponsive
Yes, I had menu items left over from the GJ 2.7 to 3.0 upgrade that has become invalid. I updated them in the menu manager and that fixed the problem. Thanks for your help!
The following user(s) said Thank You: krileon

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