[SOLVED] Cancel Subscription
- fede312
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6 years 7 months ago - 6 years 7 months ago #296506
by fede312
[SOLVED] Cancel Subscription was created by fede312
How can I make it so if the Member cancels the subscription, for the subscription not to be cancelled immediately, but to allow the member to be able to still access his subscription until the expiration date.
Last edit: 6 years 7 months ago by krileon. Reason: Added [SOLVED] tag to subject
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krileon
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6 years 7 months ago #296511
by krileon
Kyle (Krileon)
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Replied by krileon on topic Cancel Subscription
PayPal Standard should allow for this with first cancellation cancelling the recurring billing and second cancellation cancelling the subscription it self. Don't think any other gateway supports this. Currently there's no official functionality for cancelling recurring billing for other gateways at this time, but we do have a feature ticket to review implementation in a later release.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- fede312
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6 years 7 months ago #296512
by fede312
Replied by fede312 on topic Cancel Subscription
Actually I was asking because when I cancel the subscription after testing with the CC dummy gateway when I cancel I immediately loose access, but I will be using the PayPal system so I shouldn't have a problem then.
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