Name firstname empty

5 years 2 months ago #309902 by chanteur94
Name firstname empty was created by chanteur94
Hi

Very strange case in the backend :

For some recent users, i can see the name and firstname in the CB user list management (see capture1)
And when I open the user, the name and firstname are empty (see capture2)

Any idea ? (looks like a bug since CB 2.3 ?)


Thank you.
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5 years 2 months ago #309905 by krileon
Replied by krileon on topic Name firstname empty
Name field behavior wasn't touched anytime soon. What name style are you using in CB > Configuration > General?


Kyle (Krileon)
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5 years 2 months ago #309911 by chanteur94
Replied by chanteur94 on topic Name firstname empty
Style field First Name and Name

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5 years 2 months ago #309915 by krileon
Replied by krileon on topic Name firstname empty
Working fine in all my tests. Is this issue persists for all users, old users only, or new users only? Does running User Synchronization in CB > Tools fix the issue?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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