Updating CB gives Error 403!!

4 years 10 months ago - 4 years 10 months ago #312378 by Florisjan
Updating CB gives Error 403!! was created by Florisjan
Hi,

Updating CB results very often in a 403-error.
From my techical panel I copied this:

2019-05-20 14:20:22 Access 77.165.199.202 200
GET /administrator/index.php?option=com_comprofiler&view=editPlugin&action=uninstallself&cid=594&format=raw&_=1558354821502 HTTP/1.0

2019-05-20 14:20:23 Error 77.165.199.202
[client 77.165.199.202] ModSecurity: Access denied with code 403 (phase 2). Match of "rx ((?:submit(?:\\\\+| )?(request)?(?:\\\\+| )?>+|<<(?:\\\\+| )remove|(?:sign ?in|log ?(?:in|out)|next|modifier|envoyer|add|continue|weiter|account|results|select)?(?:\\\\+| )?>+)$|^< ?\\\\??(?: |\\\\+)?xml|^<samlp|^>> ?$)" against "ARGS:webjson" required. [file "/etc/apache2/modsecurity.d/rules/tortix/modsec/50_plesk_basic_asl_rules.conf"] [line "258"] [id "33350147"] [rev "143"] [msg "Protected by Atomicorp.com Basic Non-Realtime WAF Rules: Potentially Untrusted Web Content Detected"] [data ""] [severity "CRITICAL"] [hostname "www.pv-de-alliantie.nl"] [uri "/administrator/index.php"] [unique_id "XOKbhl273oIAAiugcK4AAAAF"], referer: www.pv-de-alliantie.nl/administrator/index.php


What can be the reason of this error?

Regards,

Florisjan

Met vriendelijke groet, Kind regards,

Floris Langendam
Joomla 3.10.11 / CB 2.7.3

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4 years 10 months ago #312390 by krileon
Replied by krileon on topic Updating CB gives Error 403!!
False positive mod_security rule. Contact your host for them to add an exception. Happens all the time when using mod_security and requires fine tuning occasionally.


Kyle (Krileon)
Community Builder Team Member
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