Remove (or demote) GJ owner

3 months 4 weeks ago #313231 by endoc
I have a user that is designated as a GroupJive category owner that I need to make either Active or remove entirely. How can this be done? In the backend it does not allow for the user to be changed.
3 months 3 weeks ago #313240 by krileon
Categories don't have owners. Did you mean group owner? Group owner can be changed by editing the group (frontend or backend) as a CB Moderator and adjusting the Owner parameter.


Kyle (Krileon)
Community Builder Team Member
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3 months 2 weeks ago #313413 by endoc
Thank you for the correction. Yes, this would be Group owners.

I'm still having difficulty. in the backend (and while logged in as superuser), the ability to change the status of a user status is under the "User" menu, and not "Group". If I try to change the status from Owner to Admin, I get the following error:

Error
Failed to save User because: Group owner can not be demoted!

Sreenshot attached.

In the front end (While logged in as the groups other Owner) there is no option to demote the owner. You can see it there for the moderator, but not the owner.

Screenhot attached.

Any thoughts of where or how I could be missing how to do this? Thanks for your help.
Attachments:
3 months 1 week ago #313422 by krileon
You can not demote a group owner. To change the group owner edit the group as a CB Moderator from frontend or simply edit from backend and change the Owner parameter to a different user id. This will automatically handle removing the user within CB GroupJive > Users.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Moderators: beatnantkrileon
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