GJ Invite
- victoriakim
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krileon
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4 years 6 months ago #314595
by krileon
Kyle (Krileon)
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Replied by krileon on topic GJ Invite
What do you mean by it's not working anymore? It doesn't send the invite email? It errors when trying to save an invite? Any errors thrown when trying to invite with Joomla debug mode and maximum error reporting enabled? Please be more specific.
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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- victoriakim
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4 years 6 months ago #314611
by victoriakim
Replied by victoriakim on topic GJ Invite
Invitations don't seem to go out. When I sent an invitation to a registered user, there was no invite log on the front-end and back-end, no notification sent either.
Also, after I entered the 'Creat Invite' button, I was directed to the GJ category page instead of staying on the group page.
Also, after I entered the 'Creat Invite' button, I was directed to the GJ category page instead of staying on the group page.
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- krileon
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4 years 6 months ago #314628
by krileon
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic GJ Invite
Are you using the "CB GroupJive - Group Invite Notification" system action in CB Auto Actions > System Actions? If so it'll be sent to registered user as a CB Activity notification. If not then review what you've set "Notify By" within CB GroupJive > Parameters > Notifications > General. If set to "Private Message" for example it will send them a PM and not an email.
That sounds like an old routing bug that had already been fixed. Please ensure both CB and GJ are completely up to date.Also, after I entered the 'Creat Invite' button, I was directed to the GJ category page instead of staying on the group page.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- victoriakim
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4 years 6 months ago #314646
by victoriakim
Neither of them is my case. "CB GroupJive - Group Invite Notification" is unpublished and "Notify By" is set to email.
When the Invites worked, I could see Invite logs under the Invites tag in front-end and also under CB Groupjive>Invite in the back-end, but not anymore.
Both CB and GJ are up to date.
Replied by victoriakim on topic GJ Invite
Are you using the "CB GroupJive - Group Invite Notification" system action in CB Auto Actions > System Actions? If so it'll be sent to registered user as a CB Activity notification. If not then review what you've set "Notify By" within CB GroupJive > Parameters > Notifications > General. If set to "Private Message" for example it will send them a PM and not an email.
Neither of them is my case. "CB GroupJive - Group Invite Notification" is unpublished and "Notify By" is set to email.
When the Invites worked, I could see Invite logs under the Invites tag in front-end and also under CB Groupjive>Invite in the back-end, but not anymore.
That sounds like an old routing bug that had already been fixed. Please ensure both CB and GJ are completely up to date.
Both CB and GJ are up to date.
Please Log in to join the conversation.
- krileon
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4 years 6 months ago #314710
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic GJ Invite
Try disabling SEF within Joomla global configuration and retry to see if the invite works. If it does then it's a routing bug. If it doesn't retry with debug mode and maximum error reporting enabled in Joomla global configuration to see if any errors are output. Since no invite row is being created under the Invites tab it means the invite isn't saving at all and not just failing to send.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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