Question about cancel - QuickPay

7 months 2 weeks ago #316674 by rbuelund
Question about cancel - QuickPay was created by rbuelund
When a user is signing up and is led to the QuickPay gateway for paying, but decides to cancel and close the browser, then the user is registered and cannot register again with the same e-mail. Is it possible to send an e-mail with a payment link or does the admin have to delete the user to let it register again and then pay ?
Activation of the user is first happening after payment by an admin - so the user cannot login to pay.

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7 months 2 weeks ago #316683 by krileon
Replied by krileon on topic Question about cancel - QuickPay
That's not QuickPay specific. CBSubs can't handle purchases unless the user exists. So if they abandon the cart they are still registered and will have to login to complete their purchase. They don't have to be active to pay it should restore their basket on login attempt if the basket is still active otherwise it should present them a list of available plans if possible to purchase.


Kyle (Krileon)
Community Builder Team Member
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7 months 2 weeks ago #316690 by rbuelund
Replied by rbuelund on topic Question about cancel - QuickPay
Ahh perfect. I will test that.

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