Question about cancel - QuickPay
- rbuelund
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4 years 2 months ago #316674
by rbuelund
Question about cancel - QuickPay was created by rbuelund
When a user is signing up and is led to the QuickPay gateway for paying, but decides to cancel and close the browser, then the user is registered and cannot register again with the same e-mail. Is it possible to send an e-mail with a payment link or does the admin have to delete the user to let it register again and then pay ?
Activation of the user is first happening after payment by an admin - so the user cannot login to pay.
Activation of the user is first happening after payment by an admin - so the user cannot login to pay.
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krileon
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4 years 2 months ago #316683
by krileon
Kyle (Krileon)
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Replied by krileon on topic Question about cancel - QuickPay
That's not QuickPay specific. CBSubs can't handle purchases unless the user exists. So if they abandon the cart they are still registered and will have to login to complete their purchase. They don't have to be active to pay it should restore their basket on login attempt if the basket is still active otherwise it should present them a list of available plans if possible to purchase.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- rbuelund
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4 years 2 months ago #316690
by rbuelund
Replied by rbuelund on topic Question about cancel - QuickPay
Ahh perfect. I will test that.
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