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CB Back-End Randomly Redirecting to Back End Home
- petekuhn
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Elite Member
- Posts: 233
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4 years 1 month ago #317286
by petekuhn
CB Back-End Randomly Redirecting to Back End Home was created by petekuhn
CB 2.4.4+build.2020.03.19.14.05.32.e6a0c6b92
4.3.1+build.2020.03.03.22.31.48.6b6091d76
Joomla 3.9.16
PHP 7.3.15
This problem started happening recently. Using CB in the back-end, I get randomly redirected to the back-end home with no error message.
It does not happen at the same point every time. It has happened after setting up a user search, after clicking on the mass mailer button, and several other places.
I wish I could provide more info. It doesn't seem to happen with other components.
4.3.1+build.2020.03.03.22.31.48.6b6091d76
Joomla 3.9.16
PHP 7.3.15
This problem started happening recently. Using CB in the back-end, I get randomly redirected to the back-end home with no error message.
It does not happen at the same point every time. It has happened after setting up a user search, after clicking on the mass mailer button, and several other places.
I wish I could provide more info. It doesn't seem to happen with other components.
Please Log in to join the conversation.
krileon
Team Member- OFFLINE
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- Thanks: 9091
- Karma: 1434
4 years 1 month ago #317295
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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Replied by krileon on topic CB Back-End Randomly Redirecting to Back End Home
That can happen if the form POST data is lost somehow. The backend path to the component is part of the POST data and not the form URL so if the data is lost it'll send you to home page. Can also happen if permissions are not set correctly and you don't have permission to access a view, but that wouldn't happen randomly. As for what could be causing the POST data to be lost it could be a server configuration issue not allowing enough input data, could be a 3rd party extension altering the data, or could be a broken FORM element. Without a means to reliably reproduce the issue there isn't really a way to debug what specifically is causing it.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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