[SOLVED] Backend of Community Builder is not working

alex_slashchin
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4 years 3 weeks ago - 4 years 3 weeks ago #317292 by alex_slashchin

[SOLVED] Backend of Community Builder is not working was created by alex_slashchin

Hello.

I have an issue with backend. it is not working. I was just updating joomla each time new updates are available and that's it. So, i thought that the problem is because i had outdated plugins for CB. Today, i bought new subscription and installed all new plugins. I have PHP 7.2. My backend looks like in the picture from attachement.

Last edit: 4 years 3 weeks ago by krileon. Reason: Added [SOLVED] tag to subject

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krileon
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4 years 3 weeks ago #317297 by krileon

Replied by krileon on topic Backend of Community Builder is not working

Looks like CBs CSS isn't loading for some reason. Navigate to CB > Configuration > Integrations and see if you disabled CBs Bootstrap CSS. That isn't supposed to impact backend, but if disabled try toggling back to enabled and see if that fixes it. If that's not the issue download latest CB from our downloads page below and try installing it over the top of your existing install.

www.joomlapolis.com/downloads

Kyle (Krileon)
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alex_slashchin
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4 years 3 weeks ago #317298 by alex_slashchin

Replied by alex_slashchin on topic Backend of Community Builder is not working

The configuration tab is not working. I reinstalled everything several times before. Also i reinstalled different versions of CB. Backend is the same

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krileon
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4 years 3 weeks ago #317299 by krileon

Replied by krileon on topic Backend of Community Builder is not working

You've a conflict from something then. Are all installed plugins also up to date? If so please PM backend super administrator login credentials (see link in signature) and will take a look.

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alex_slashchin
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4 years 3 weeks ago #317307 by alex_slashchin

Replied by alex_slashchin on topic Backend of Community Builder is not working

Thanks for your help. I have found an issue. Apparently, i enabled extended css cashing (extend_cache_css) and javasript cashing (extend_cache_scripts) on my hosting. Everything works fine after i disabled them.

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[SOLVED] Backend of Community Builder is not working

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