Recording mail

2 months 1 week ago #317376 by sereniteam
Hello,

I found out some problem since last update. I don't receive any mail after new user has validated their email adresse in the register process.

Do you have any clu ?

Sending test mail from joomla administration works fine.

Many thanks for your help

Vincent

SereniTeam
2 months 4 days ago #317398 by krileon
Are the emails being sent to your spam folder? Is the email address and/or domain different for the registration from email address in CB > Configuration > Registration or in Joomla global mailer configuration? If so be sure to add that email address to your contact list so the emails don't go to spam.

There isn't any reason for this to suddenly stop working unless something changed in regards to spam blocking or maybe your account had emails turned off. Edit your user within CB > User Management and verify your account still has moderator emails set to send to you. If so then also check that moderator emails are configured to send at all within CB > Configuration > Moderation.


Kyle (Krileon)
Community Builder Team Member
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The following user(s) said Thank You: sereniteam
Moderators: beatnantkrileon
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