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- [#7899] Blue Download button for files in Album not working
[#7899] Blue Download button for files in Album not working
- JagaTelesin
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4 years 3 weeks ago - 4 years 2 weeks ago #317379
by JagaTelesin
[#7899] Blue Download button for files in Album not working was created by JagaTelesin
We're opening up our site publicly today, and as part of the pre-launch test I was going through content to check it for access.
Any file in an album that I've "linked" (not uploaded) isn't downloadable using the blue "Download" button in the lightbox-style display. The button instead links to the Member Galleries page.
Only clicking the blue filename itself will initiate a download of the linked file.
This is on a CB Gallery Bot embed of the Album(s) into an article. I have tried using files_download="TRUE" on the insertions, with no success. Even the album owner cannot use the blue Download button.
It's a bit of a launch disaster, especially on a Friday.
Any file in an album that I've "linked" (not uploaded) isn't downloadable using the blue "Download" button in the lightbox-style display. The button instead links to the Member Galleries page.
Only clicking the blue filename itself will initiate a download of the linked file.
This is on a CB Gallery Bot embed of the Album(s) into an article. I have tried using files_download="TRUE" on the insertions, with no success. Even the album owner cannot use the blue Download button.
It's a bit of a launch disaster, especially on a Friday.
Last edit: 4 years 2 weeks ago by krileon. Reason: Added [#7899] tag to subject
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- JagaTelesin
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4 years 3 weeks ago #317380
by JagaTelesin
Replied by JagaTelesin on topic Blue Download button for files in Album not working
Update: the issue is directly related to files that are linked. Uploading the files makes them available via the blue "Download" button. Linking them breaks the Download button completely.
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krileon
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4 years 2 weeks ago #317399
by krileon
Kyle (Krileon)
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Replied by krileon on topic Blue Download button for files in Album not working
You shouldn't even see a download button for linked media. Linked media can't be downloaded as it's from an external source. Have added a bug ticket to fix as the button should be suppressed for linked media.
forge.joomlapolis.com/issues/7899
forge.joomlapolis.com/issues/7899
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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