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Updating plugin error

3 years 11 months ago #318483 by Stjameschurch
Updating plugin error was created by Stjameschurch
Hi
I am getting an error when trying to install updated plugins for the latest build.
Attachments:

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3 years 11 months ago #318484 by krileon
Replied by krileon on topic Updating plugin error
How are you trying to update? If using Install from Web try downloading latest release manually from our downloads page below.

www.joomlapolis.com/downloads

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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3 years 11 months ago #318487 by Stjameschurch
Replied by Stjameschurch on topic Updating plugin error
I am using the update now button on Joomla control panel, but the only options are the for ones I've got to buy?. I'll try the manual download
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3 years 11 months ago - 3 years 11 months ago #318491 by krileon
Replied by krileon on topic Updating plugin error
Try clicking the refresh link on the bottom right of Install from Web. The JSONP call has been failing randomly lately and we're already working to improve this. If that doesn't work you'll have to download manually from our downloads page and install manually.

www.joomlapolis.com/downloads

Note for Install from Web to work you must be logged into Joomlapolis for it to detect your login state. Do not use private browsing modes (e.g. incognito) as they will block the cookie access.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: Stjameschurch

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