[SOLVED] Mailer Function is currently not enabled

3 years 10 months ago - 3 years 9 months ago #318785 by nphic
Folks,

I'm getting the following error message when trying to send a password reset:

1. The mailer function is currently not enabled.
2. Password Reset Failed!

I attached my server information. I did see a posting in the forum that indicated that it was an issue with PHP 7.4 and CB. I'm running PHP 7.3.18.

Any thoughts on how to resolve?

Thanks,
Joe
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3 years 10 months ago #318788 by krileon
Replied by krileon on topic Mailer Function is currently not enabled

1. The mailer function is currently not enabled.
2. Password Reset Failed!

Sounds like emails are turned off either globally or within CB. If disabled within CB you can enable emails in CB > Configuration > Integrations by setting "Send Emails" to "Yes". If disabled globally you can enable emails in System > Global Configuration > Server by setting "Send Mail" to "Yes".


Kyle (Krileon)
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3 years 10 months ago #318797 by nphic
Kyle,

Thanks for the prompt reply! It was the CB setting in Configuration/Integrations that was set to no. I set it to yes and everything is working fine. Thanks for the help!

Regards,
Joe
The following user(s) said Thank You: krileon

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