Cannot remove members from groups

3 years 8 months ago #320064 by AlanJones
Cannot remove members from groups was created by AlanJones
When I try to remove a groupjive user from a group, the page refreshes but nothing happens.
community.discoverybaptist.org/ministries/2013-11-02-19-52-07/gig-harbor-north-2

The same thing happens when trying to ban a user. I am signed into a super user account in the frontend.

Here is a gif of whats happening:


I am on CB:
2.4.6
Plugins are up to date

PHP Built On Linux server.accessipd.com 3.10.0-957.27.2.el7.centos.plus.bug16242.x86_64 #1 SMP Sat Aug 3 14:05:14 UTC 2019 x86_64
Database Type mysql
Database Version 5.6.47
Database Collation utf8_general_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 7.3.21
Web Server Apache
WebServer to PHP Interface fpm-fcgi

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3 years 8 months ago #320070 by krileon
Replied by krileon on topic Cannot remove members from groups
What's the URLs, with domain removed, before and after attempting to delete a user? Looks like another SEO rewrite bug. This seams to be working fine for me, but am finding a lot of sites using GJ are not making proper parent menu paths to GJ causing menu parameters to cause conflicts.


Kyle (Krileon)
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3 years 8 months ago #320122 by AlanJones
Replied by AlanJones on topic Cannot remove members from groups
Before: /administrators
After: /administrators/users/1598/delete

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3 years 7 months ago #320136 by krileon
Replied by krileon on topic Cannot remove members from groups
"administrators" is the menu alias. What Joomla menu item is that? If it's a CB GroupJive menu item please provide what parameters you're using in it.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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3 years 7 months ago #320163 by AlanJones
Replied by AlanJones on topic Cannot remove members from groups
It was originally an alias to a Joomla > Plugin > Groupjive > Group > Administrator group ID page.

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3 years 7 months ago #320170 by krileon
Replied by krileon on topic Cannot remove members from groups
Try changing it to All Groups or All Categories and see if issue persists. This would help confirm a SEF conflict.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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