Upload Profile Image does not work

1 month 3 weeks ago #320921 by earthwatch
Upload Profile Image does not work was created by earthwatch
Hi, I have recently installed CB and when in the 'Edit Your Details' section I would like to upload the profile image. I select Upload Image, choose my file and click upload. I do this and it takes me back to the profile page and says 'Your settings have been saved.' but the image does not change. I can select an avatar from the library and that works.

Any ideas why this would not be working?

Thanks.

Please Log in to join the conversation.

1 month 3 weeks ago #320937 by krileon
Replied by krileon on topic Upload Profile Image does not work
Enable debug mode and maximum error reporting in Joomla global configuration then retry to see if there's a server side error happening. If no errors are output press F12 to open the browsers tools then click the Console tab then navigate to profile edit, select a file to upload, and see if any errors (they'll be red) show up in the console as it could be something breaking the validation JS.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.411 seconds

Facebook Twitter LinkedIn