[SOLVED] Error on Registration
- eciudad
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3 years 4 months ago - 3 years 4 months ago #321482
by eciudad
[SOLVED] Error on Registration was created by eciudad
All new users are getting this error:
"Error
Your registration attempt has been blocked. Reason: Already registered."
Can you tell me why if you know"
"Error
Your registration attempt has been blocked. Reason: Already registered."
Can you tell me why if you know"
Last edit: 3 years 4 months ago by krileon. Reason: Added [SOLVED] tag to subject
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krileon
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3 years 4 months ago #321483
by krileon
Kyle (Krileon)
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Replied by krileon on topic Error on Registration
CB AntiSpam blocking the registration due to the ip address they're using already tied to an existing account. Check within CB AntiSpam > Logs for an ip address log. Alternatively if you don't want this functionality you can turn it off within CB AntiSpam.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: eciudad
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- eciudad
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3 years 4 months ago #321484
by eciudad
Replied by eciudad on topic Error on Registration
Thank you, Resolved. Cb Spam. Too many registrations from the same ip.
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- eciudad
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3 years 4 months ago #321485
by eciudad
Replied by eciudad on topic Error on Registration
Thank you Kyle. That is what it was.
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- eciudad
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3 years 4 months ago #321494
by eciudad
Replied by eciudad on topic Error on Registration
"Alternatively if you don't want this functionality you can turn it off within CB AntiSpam."
The functionality is great. I was just thinking on the threshold. I would expect that from one IP address I may have more than one registrant, for that reason, is there a threshold and if not how can I set one?
The functionality is great. I was just thinking on the threshold. I would expect that from one IP address I may have more than one registrant, for that reason, is there a threshold and if not how can I set one?
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