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  7. [SOLVED] GroupJive - User cant create new group by his profil tab

[SOLVED] GroupJive - User cant create new group by his profil tab

3 years 2 months ago - 3 years 2 months ago #323290 by Julien04
[SOLVED] GroupJive - User cant create new group by his profil tab was created by Julien04
Hello,

When a user clicks on the button "create a new group" from the tab of his profile, this error message appears:

"This category must not exist"

The "uncategorized" options are disabled.

Groupjive> Settings> Groups> General

By enabling this option, the tab button works again.

Can you help me please to sort this out?


When I use the creation of a group by the itemmenu it works correctly

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3 years 2 months ago #323298 by krileon
Replied by krileon on topic GroupJive - User cant create new group by his profil tab
It's likely caused by a SEF problem, which is probably due to your new group page using an Itemid of a menu item to a GJ category. Try creating a Joomla menu item as follows.

Menu Type: Community Builder > Plugin
Plugin: CB GroupJive
Action: New Group

Once created retry and see if that solves your issue.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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3 years 2 months ago - 3 years 2 months ago #323301 by Julien04
Replied by Julien04 on topic GroupJive - User cant create new group by his profil tab
thank you for your support.

I had already tried this possibility by displaying a menu with this link in an active module on the profile page.

I just created a new active item in the main menu but the error message persists.

In the url it return : www.ndd.com/mon-profil?tab=73 who is ID of group tag

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3 years 2 months ago #323303 by krileon
Replied by krileon on topic GroupJive - User cant create new group by his profil tab
The menu item doesn't have to be actively displayed. It just needs to exist. Do you have any other menu items to GJ where the Category ID parameter has been given a value? If so try unpublishing that menu item and see if issue persists.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: Julien04

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3 years 2 months ago #323311 by Julien04
Replied by Julien04 on topic GroupJive - User cant create new group by his profil tab
Hello,

Thank you ! There was indeed a locked element configured on the GJ Category 1 plugin.

I deleted this obsolete item and it works :-)

Thanks you !!

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