When I delete a registered member, I get a blank screen

2 years 5 months ago #326823 by musclesurf
Hi
When I delete a registered member, I get a blank screen.
I could delete it with this, but it is annoying to get a white screen without refreshing.
What should I do with this?
regards

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2 years 5 months ago #326834 by krileon
Enable debug mode and maximum error reporting in Joomla global configuration then retry. This should expose whatever error is happening during the user delete process. Without that error I've no idea what could be causing your issue.


Kyle (Krileon)
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2 years 5 months ago #326866 by musclesurf
Hi
The content of the error was as follows.
Warning: require(/var/www/vhosts/jma2-jp.org/httpdocs/administrator/components/com_virtuemart/helpers/config.php): failed to open stream: No such file or directory in /var/www/vhosts/jma2-jp.org/httpdocs/plugins/system/vmLoaderPluginUpdate/vmLoaderPluginUpdate.php on line 65

Fatal error: require(): Failed opening required '/var/www/vhosts/jma2-jp.org/httpdocs/administrator/components/com_virtuemart/helpers/config.php' (include_path='.:/opt/plesk/php/7.4/share/pear') in /var/www/vhosts/jma2-jp.org/httpdocs/plugins/system/vmLoaderPluginUpdate/vmLoaderPluginUpdate.php on line 65

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2 years 5 months ago #326868 by krileon
Looks like you've a fatal error coming from Virtuemart. I suggest contacting Virtuemart developers regarding that warning and fatal error.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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2 years 5 months ago #326879 by musclesurf
I have uninstalled VirtueMart, but things haven't changed.

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2 years 5 months ago #326884 by krileon
You're still getting that specific error even with Virtuemart uninstalled? or are you getting a different error now?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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