Site locking up in IE9

7 years 2 months ago #194621 by trident50
Hello,
We're getting ready to launch our site but I've got one final issue to solve - when someone goes to our site, and they're using IE 9, the site locks up about 50% of the time.

I've put the XUA Meta Hack in - which resolved all the layout problems in IE 9 and I don't believe I'm running any Java scripts. Cache is disabled throughout.

I'm running very few extensions: Jomsocial, Foobla RSS Full Text, a Facebook login and that's about it. Using the "My Community" template from Joomlapolis.

The site is: www.healthtechlink.com

If anyone has any suggestions that would be great!

Thank you!
Rob
7 years 2 months ago #194797 by krileon
Can't confirm your issue. Seeing as you're only using our template and nothing else I can't see how this would be CBs problem as CB isn't even installed. Please understand our support encompasses our products only.

At any rate I've profiled your page and the 2 things taking the longest to load is extension "com_fulltextrss" and your Facebook login usage (Facebooks external JS library is loading slowly, which can be normal and expected). Beyond this your site loads fine in my 30 reload test.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
7 years 2 months ago #195065 by trident50
Thanks Krileon.....I thought it may have been the template. I'm glad it's not!

I tried removing both the Facebook login and the FulltextRSS to no avail :(

But I appreciate your efforts!!!

Rob
7 years 2 months ago #195180 by krileon
No idea then. My best guess is perhaps it's your connection. Your site seams to load fine here.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Moderators: beatnantkrileon
Time to create page: 0.388 seconds
Facebook Twitter Google LinkedIn